Providing premium pet health care products at the lowest prices accompanied by the best customer service is what we strive for everyday. Here at CossetPets we pride ourselves on prompt and efficient service to keep our customers satisfied. All orders are shipped within 24-72 hours. Our goal is to have the lowest priced but best quality products, so if you find a better price somewhere else we will match that price*.

If you have questions or comments about your order, the status of your order, or about our service, please contact sales@cossetpets.com

If you want to place an order, or have any questions or comments about a product please contact sales@cossetpets.com

*Price Match Policy: We will only match prices with US companies selling FDA and EPA approved products. We will only consider matching the overall price (i.e. item price, shipping, taxes).

Products on our website requiring a prescription are clearly marked and we require a valid prescription to fill orders contain those products. CossetPets uses an outside licensed pharmacy to fill its prescription orders. All prescription products are FDA approved and identical to those dispensed by your veterinarian. Currently we do not ship prescriptions outside the US or to APO/FPO addresses.

Privacy Policy

Here at CossetPets.com we are committed to offering our customers the highest level of customer service. We believe that your privacy is an essential part of that service and so we follow a strict privacy policy to keep our customers personal information protected.

When you shop with us, we gather some personal information from you such as your name, e-mail address, billing address, shipping address, product selections, credit card or other payment information and a password. This personal information gathered is kept private. We do not sell or share this information with anyone else outside of CossetPets.com. We use the customer information we collect only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, and enhancing the operation of our site.

When using our site, the security issue is one less problem you have to worry about. Data coming from customer computers via the Internet flows through a series of safety checkpoints on its way to our internal systems. Data is encrypted between the customer and internal systems to protect it from unauthorized disclosure or modification. All credit card transactions are completely secured by our powerful 128-bit SSL encryption servers that are protected by a firewall.

If our information practices change in the future, we will let you know by posting the policy changes on our Web site or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.

Credit Card Safeguard

At CossetPets.com we don't just stand behind our merchandise. We also do our best to provide a safe and convenient online shopping experience. That means we safeguard the integrity of our customers' credit card information.


Thank you,
CossetPets.com
sales@cossetpets.com